Dana S. Hendrickson
Director, Outreach and Advocacy Program
Maryland Department of Veterans Affairs
Born and raised in Annapolis, Maryland, Ms. Hendrickson began her service to the Maryland Department of Veterans Affairs as the Director of Outreach and Advocacy in October 2013. In her role she oversees public relations and all facets of communications for the Department. Ms. Hendrickson is responsible for designing all written publications, for managing content for the Department’s website, for managing social media and email communications, for representing the Department at community events, for staffing resource tables and for providing briefings in the community on veterans’ benefits and services in Maryland. She staffs a number of work groups and serves on the Governor’s Commission on Suicide Prevention as well as the State’s Interagency Council on Homelessness. Ms. Hendrickson oversaw all facets of project management during the State’s Operation Hire Initiative in 2014 and has been instrumental in transforming it to an ongoing, non-lapsing program to raise awareness within the employer community of the value in hiring veterans. She serves on the executive committee and board for the Chesapeake Veterans Alliance.
Combined experience from both her personal and professional lives gives her a rich background in providing human services to diverse populations. She began her professional career in Delaware and served as an investigator with child protective services from 1997 to 1999. She later served as a program director with the YMCA Resource Center, working with youth on probation.
Following a move home to Maryland in 1999, Ms. Hendrickson provided case management services at the Anne Arundel County Detention Center from 2000-2008, overseeing work release, intake and home detention populations. During her tenure with the Detention Center, she served as an adjunct instructor and field training officer. She taught suicide prevention in corrections as well as mental health and substance abuse in corrections in the entry level correctional training academy as well as the in-service training program.
Ms. Hendrickson served as an adjunct professor at Baltimore City Community College from 2011 to 2012 teaching introductory psychology and developmental psychology. She was the Central Region Resource Coordinator with Maryland’s Commitment to Veterans from 2012 to 2013 and provided behavioral health resource coordination to veterans living across six counties and Baltimore City. Ms. Hendrickson was also a regular speaker on substance abuse from 2012-2013 with the Maryland Air National Guard Yellow Ribbon Reintegration Program.
She received her bachelor’s degree in criminal justice from the University of Delaware in 1997 and her master’s degree in psychology from Towson University in 2005. Ms. Hendrickson completed Towson University’s Center for Professional Studies Certified Associate in Project Management Certificate Program in 2014 with a focus on leadership and goal attainment.