Director, Charlotte Hall Veterans Home
Maryland Department of Veterans Affairs
Michelle Cariaso joined the Maryland Department of Veterans Affairs in August 2018 as its Quality Assurance Manager. Before this role, Michelle worked at Hackensack Meridian Health in New Jersey in various nurse leadership positions. She accepted the position of Director for CHVH in September 2021, serving as the Contract Compliance Manager for the State of Maryland Veterans Home Program. The day-to-day operation of the Home is the responsibility of the on-site management contractor through a management contract approved by the Board of Public Works.
As Director, Michelle oversees resident care, fiscal management, support services and ensures contract compliance with Federal & State regulations. She is responsible for preparing and administering the Home’s annual operating budget and capital improvement projects. Michelle serves as the on-site advocate for residents and responds to inquiries by residents, family, and elected officials. Actively involved in the Home’s marketing, she maintains liaisons with veteran and community organizations locally and statewide to promote the awareness of Charlotte Hall Veterans Home and the services it provides.
A resident of Leonardtown, Michelle has a Bachelor’s Degree in both Nursing and Physical Therapy. She holds a compact RN license, a Dementia Capable Care, And Nonviolent Crisis Intervention Certification. She serves as a Quality Enhancement Committee member with the National Association of State Veterans Homes (NASVH) and is completing her Certified Professional in Healthcare Quality accreditation. She is blessed with 4 children.
Michelle strives to continually work with the healthcare delivery team to uplift the quality of life of the veteran residents of Charlotte Hall Veterans Home.