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COVID-19: Update to Operations

Information for our Customers, Veterans and Family Members

The Maryland Department of Veterans Affairs (MDVA) has taken numerous unprecedented steps to minimize the spread of the COVID-19 pandemic in Maryland. 

Please visit the Governor’s website for the most up to date information on executive orders and responses to COVID-19 in Maryland.

See: Governor Hogan’s Website

PLEASE NOTE: DO NOT rely on Google or any other website for program hours.  Please see below for changes to operations as well as hours.

 

Cemetery and Memorial Program:

Effective June 29, 2020 all five state veteran cemeteries will operate as follows:

Administration buildings will be open to the public.  All visitors to the cemeteries and committal service guests will be required to adhere to social distancing guidelines if not in the same household.  All visitors must wear face covering and those entering administration buildings will be required to complete a health questionnaire.  If guests, clergy, or funeral home staff are ill, it is encouraged that they do not attend burial services.

Visiting:

On June 29, 2020, visiting hours will return to normal, Monday-Sunday, 8:00AM to 4:45PM

Burials:

On June 29, 2020, cemeteries will return to normal burial schedules.  However, committal services in cemetery shelters will be at 50% capacity.  Shelters are of differing square footage, therefore capacity inside will vary.

Cheltenham Veterans Cemetery: max of 35 persons in the shelter
Crownsville Veterans Cemetery: max of 24 persons in the shelter
Eastern Shore Veterans Cemetery: max of 30 persons in the shelter
Garrison Forest Veterans Cemetery: max of 30 persons in the shelter
Rocky Gap Veterans Cemetery: max of 27 persons in the shelter

Funeral home directors have received written notification detailing operational changes.  The Department encourages family to work with their funeral home director in advance of a service to ensure all guests are aware of these changes as well.

The Department will revisit changes to operations as Governor Hogan’s Road to Recovery Plan advances.

For more information on the cemetery program visit: MDVA Cemetery and Memorial Program

To contact individual cemeteries, please email:
Chelthenham Veterans Cemetery: cheltenham.vc@maryland.gov
Crownsville Veterans Cemetery: crownsville.vc@maryland.gov
Eastern Shore Veterans Cemetery: easternshore.vc@maryland.gov
Garrison Forest Veterans Cemetery: garrisonforest.vc@maryland.gov
Rocky Gap Veterans Cemetery: rockygap.vc@maryland.gov

Service and Benefits Program:
Most Veteran Benefits Specialists are on full time remote work status and periodically visit offices to collect mail and messages.  Please contact your service officer by phone or email.  Service officers will return your call or email as soon as possible.

For a full listing of service office locations, current office hours, and contact numbers visit: MDVA Services and Benefits Program

Charlotte Hall Veterans Home:
For an open letter to updates to operations please see: An open letter to our veterans, families and community
For more information on Charlotte Hall Veterans Home visit: Charlotte Hall Veterans Home

To contact Charlotte Hall Veterans Home, please email:
Sharon Murphy, Charlotte Hall Veterans Home Director, smurphy@charhall.org

Maryland Veterans Trust Fund:
Trust Fund applications continue to be accepted.  The Trust Fund Administrator is remotely working at this time.  There may be a delay in responding to the receipt of applications and to scheduling applicant interviews.  For more information on the Trust Fund visit: Maryland Veterans Trust Fund

Outreach and Advocacy Program:
Outreach and Advocacy program staff continue to remotely work and are responding to voice mails and email.  Event attendance is canceled until further notice.  If you have questions please contact Dana Burl, Outreach Program Director at dana.burl@maryland.gov or Denise Nooe, Outreach Program Deputy Director at denise.nooe@maryland.gov

Fiscal Office:
The fiscal office of the Maryland Department of Veterans Affairs continues operations via email, voicemail, and remote access.  Inquiries related to procurement may be left by voicemail at 410-260-3843. Inquiries related to accounts payable and agency timekeeping may be left by voicemail at 410-260-3878.  Other fiscal-related inquiries (administration, audit, budget, personnel, etc.) may be left by voicemail at 410-260-3867 or directed to 443-534-3817.

For more information on the COVID-19 outbreak and the Maryland Department of Health visit:
COVID-19 Information and Guidance

 


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