Information for our Customers, Veterans and Family Members
The Maryland Department of Veterans Affairs (MDVA) has taken numerous unprecedented steps to minimize the spread of the COVID-19 pandemic in Maryland.
Please visit the Governor’s website for the most up to date information on executive orders and responses to COVID-19 in Maryland.
PLEASE NOTE: DO NOT rely on Google or any other website for program hours. Please see below for changes to operations as well as hours.
Cemetery and Memorial Program:
(Updated December 21, 2020) All five state veteran cemeteries will operate as follows:
Administration buildings are CLOSED to the public. The maximum capacity for committal shelters is 10 individuals. Additional guests may stand outside the shelter during a service. All visitors to the cemeteries and committal service guests will be required to adhere to social distancing guidelines. All visitors must wear face coverings and those entering administration buildings (when they re-open) will be required to complete a health questionnaire. If guests, clergy, or funeral home staff are ill, it is encouraged that they do not attend burial services.
On June 29, 2020, visiting hours will return to normal, Monday-Sunday, 8:00AM to 4:45PM
Cemetery burials are operating under normal schedules. However, committal services in cemetery shelters have a capacity of 10 persons.
Funeral home directors are regularly advised of operational changes. The Department encourages family to work with their funeral home director in advance of a service to ensure all guests are aware of these changes as well.
The Department will revisit changes to operations as Governor Hogan’s Road to Recovery Plan advances.
For more information on the cemetery program visit: MDVA Cemetery and Memorial Program
To contact individual cemeteries, please email:
Chelthenham Veterans Cemetery: firstname.lastname@example.org
Crownsville Veterans Cemetery: email@example.com
Eastern Shore Veterans Cemetery: firstname.lastname@example.org
Garrison Forest Veterans Cemetery: email@example.com
Rocky Gap Veterans Cemetery: firstname.lastname@example.org
Service and Benefits Program:
In light of the most recent statewide public health advisory, most Veteran Benefits Specialists are on full time remote work status and periodically visit offices to collect mail and messages. Please contact your service officer by phone or email. Service officers will return your call or email as soon as possible. At this time, staff are unable to schedule in person appointments.
For a full listing of service office locations, current office hours, and contact numbers visit: MDVA Services and Benefits Program
Charlotte Hall Veterans Home:
For more information on Charlotte Hall Veterans Home visit: Charlotte Hall Veterans Home
To contact Charlotte Hall Veterans Home, please email:
Sharon Murphy, Charlotte Hall Veterans Home Director, email@example.com
Maryland Veterans Trust Fund:
Trust Fund applications continue to be accepted. The Trust Fund Administrator is remotely working at this time. There may be a delay in responding to the receipt of applications and to scheduling applicant interviews. For more information on the Trust Fund visit: Maryland Veterans Trust Fund
Outreach and Advocacy Program:
Outreach and Advocacy program staff continue to remotely work and are responding to voice mails and email. Event attendance is very limited and at the discretion of the Department. If you have questions please contact Dana Burl, Outreach Program Director at firstname.lastname@example.org or Denise Nooe, Outreach Program Deputy Director at email@example.com
The fiscal office of the Maryland Department of Veterans Affairs continues budget, financial, procurement, accounts payable, agency timekeeping, and administrative operations via email, voicemail, and remote access. Staff are primarily teleworking and only in the office on a limited basis. Inquiries related to procurement may be directed to 443-454-1411. Inquiries related to accounts payable and agency timekeeping may be directed to 443-458-8495. Other fiscal-related inquiries (administration, audit, budget, personnel, etc.) may be directed to 410-260-3867.
For more information on the COVID-19 outbreak and the Maryland Department of Health visit:
COVID-19 Information and Guidance