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Quick References for Maryland State Library Staff

Resources for Maryland State Library Staff
To Assist in the Service to Veterans and Families

Do you have a veteran or family member looking for their DD214 or other military personnel records?

Was the veteran discharged after October 15, 1979 and did they return to Maryland?
Is the veteran a World War II veteran and were they a Maryland resident when they entered the service?

If you answered yes to either of these questions, the MDVA Service Program may have the DD214 on file.  Please call 800-446-4926, ext 6450 to inquire if a copy of discharge papers is on file.

If answers to both questions was no, visit to request copies.

Do you have a veteran who is seeking employment?

The MD Department of Labor’s Veteran Program screens veterans for eligibility to receive intensive services from a Local Disabled Veteran Employment Representative.  If they are not eligible, the veteran is still able to access services at the American Job Centers.  Local Veteran Employment Representatives can also help employers with hiring needs.

Learn more here: Maryland Department of Labor Veteran Program

Do you have a veteran who is seeking behavioral health services?

Maryland’s Commitment to Veterans is a program within the Maryland Behavioral Health Administration.  The program connects veterans and family members to wellness services with an emphasis on mental health and substance use disorder services. They are positioned throughout the state to act as a point of contact for any veterans and/or family members as well as community providers who are seeking resource information on behalf of a veteran.

Maryland’s Commitment to Veterans also provides information and referral to community resources.  Regional Coordinators assist veterans with navigating options available in the community and available within the USDVA System.

Coordinators are able to provide a variety of educational programs to the community and community partners in order to improve the awareness, and understanding of veteran behavioral health, wellness and resources.

The Maryland’s Commitment to Veterans referral line is: 877-770-4801

Do you have a veteran who has questions about tax benefits and other state veteran benefits?

Veterans can access information on all state benefits by reading through the MDVA website here:
Maryland State Veteran Benefits
Military Retirement Pay and Pension Tax Exclusions
State Property Tax Exemption
Local Property Tax Exemptions

Do you have a veteran in crisis?

The Veterans Crisis Line
Confidential, available 24/7
Serves veterans, service members, national guard and reserve, their family members and friends
Connect with the Veterans Crisis Line to reach qualified staff with the US Department of Veterans Affairs
Call 988 and press 1.
Text 988
Support for the deaf and hard of hearing 1-800-799-4889

National Call Center for Homeless Veterans 
Confidential, available 24/7
Veterans who are homeless or at risk of homelessness—and their family members, friends and supporters—can make the call to or chat online with the National Call Center for Homeless Veterans, where trained counselors are ready to talk.
Call 877-4AID-VET (424-3838)


Is your library looking for best practices, training, and other professional resources?

The California State Library has a number of professional offerings, learn more here. Veterans and Public Libraries

The Center for Deployment Psychology offers training to  include military cultural competency.  Learn more here.  Center for Deployment Psychology






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