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Do you need to apply for VA benefits? Contact our Service Program for assistance.

(UPDATED December 1, 2021) PLEASE SEE BELOW FOR OFFICE LOCATIONS AND STATUS OF OPERATIONS AT INDIVIDUAL OFFICES.  

The Maryland Department of Veterans Affairs Service and Benefits Program provides assistance to the men and women who served in the Uniformed Services of the United States, their dependents, and survivors in obtaining benefits from the U.S. Department of Veterans Affairs, Department of Defense, State of Maryland and other programs for veterans and their families.

Located in communities throughout Maryland, Maryland Department of Veterans Affairs Service Officers assist veterans and their eligible dependents in acquiring benefits. For assistance, contact the full time office most convenient to you. Appointments for satellite offices may be scheduled through the Program office nearest the satellite location.  During your initial visit with MDVA staff, they will review military separation discharge documents, DD214’s and individual circumstances of service in order to provide the best possible assistance.  Staff will review the three elements of the VA system: the Veterans Health Administration, Veterans Benefits Administration, and the National Cemeteries Administration.  A review of Maryland Department of Veterans Affairs programs will also be completed to include the Maryland Cemetery Program, Charlotte Hall Veterans Home, as well as other Maryland programs designed to assist veterans.  
A typical visit can also generate a disability compensation/pension claim for submission to the Veterans Benefits Administration. Our Service Officers assist with developing, preparing and submitting compensation/pension claims to the Veterans Benefits Administration.  For veterans and dependents who receive our services, staff will track processing claims and assist with additional development requests made by the Veterans Benefits Administration.  Once the claims process has been completed, our staff review the Veterans Benefits Administration decision and, if successful, review all applicable ancillary benefits.  It pays to seek representation when filing claims for federal Veterans Affairs disability benefits.  The U.S. Department of Veterans Affairs data shows that veterans represented by accredited organizations receive significantly greater disability benefits than their non-represented counterparts.

Unless otherwise noted, all MDVA Service Program offices are open Monday-Friday, 8:00-4:00, by appointment only.  Please call an office near you to schedule an appointment in advance of visiting.

Baltimore: Regional Office

Phil Munley, Director
Debra Hynes, Deputy Director
Gerry Taylor, Chief, Veterans Appeals
Cardell Bass, Western Area Supervisor
Garry Brown,Veterans Benefit Specialist Advanced
Stacy Travers, Veterans Benefits Specialist Advanced
Katherine Perkins, Office Secretary II
31 Hopkins Plaza, Room 3020
Baltimore, MD 21201
800-446-4926, ext. 6450 (follow prompts for transfer to appropriate staff person)
Fax: 410-230-4445

Baltimore VA Medical Center (Monday and Friday, 9:00-3:00)

Garry Brown, Veterans Benefits Specialist II
VA Maryland Healthcare System
10 North Greene Street, 6th Floor
Baltimore, MD 21201
410-299-0304

Bel Air

Michael Cantrell, Veterans Benefits Specialist II
Motor Vehicle Administration
Bel Air Service Center
501 W. Macphail Road
Bel Air, MD  21014
410-638-6501 (benefits specialist)
410-638-638-6507 (office secretary)
410-683-6549 (fax)

Camp Springs (Per Prince George’s County/Harriet Hunter Building: in person appointments now accepted, visitors must be masked, agree to temperature checks, and complete a COVID screening questionnaire upon entry)

Joseph Thornton, Veterans Benefits Specialist II (temporarily assigned to Gaithersburg)
Aaron Awkward, Veterans Benefits Specialist II
Mikele Moses-El, Office Secretary II
Harriet Hunter Building, 6420 Allentown Road
Camp Springs, MD 20748
301-248-0463

Veterans Services Program of Carroll County (Supported by, but not an MDVA service office): Call for information on hours

125 Stoner Avenue
Westminster, MD 21157
410-386-3800

Charlotte Hall

Willie Borden, Jr., Veterans Benefits Specialist II
29431 Charlotte Hall Rd., Room 211
Charlotte Hall, MD 20622
240-577-7083, 301-884-8036

Glen Burnie

James Wilkes, Veterans Benefits Specialist II
Sarah Jackson, Office Secretary II
Motor Vehicle Administration
Glen Burnie Service Center, Ground Floor
6601 Ritchie Highway
Room 30 (for a benefits specialist)
Room 8A (for mail)
Glen Burnie, MD 21062
410-424-3039
410-424-3047 (fax)

Laurel (Hours Monday-Friday, 8:00-4:00, in person appointments starting July 12)

Andrew Rutherford, Veterans Benefits Specialist II
Howard County Multi-Service Center
9900 Washington Blvd., Suite I
Laurel, MD 20723
410-313-0229

Cumberland

Aaron Clark, Veterans Benefits Specialist Advanced
Cumberland Motor Vehicle Administration Service Center
13300 Winchester Road, SW
Cumberland, MD 21502
301-729-4676

Easton

Janet C. Thomas, Area Supervisor
Catherine (Cathy) Clevenger, Office Secretary II
11 South Harrison Street
Easton, MD 21601 (physical address)
P.O. Box 1148
Easton, MD 21601 (mailing address)
410-690-7181

Frederick

Keri Keefer, Veterans Benefits Specialist II
Multi-Service Center
100 West Patrick St., Rm 2120
Frederick, MD 21701
301-600-2155

Gaithersburg

David Skisano, Veterans Benefits Specialist II
Gaithersburg Motor Vehicle Administration Service Center
15 Metropolitan Grove Road
Gaithersburg, MD 20878
301-987-8412/301-987-8413
(Fax) 301-987-8496

Hagerstown

Andrea Jones, Veterans Benefits Specialist II
Maryland Motor Vehicle Administration Service Center
18306 Col. Henry K. Douglas Drive
Hagerstown, MD 21740
240-527-6894
FAX: 240-527-6893

Salisbury

Michelle Licata, Veterans Benefits Specialist II
Maryland Motor Vehicle Administration
Salisbury Branch
251 Tilghman Road
Salisbury, MD 21804
(O) 410-219-7256
(F) 410-219-7257

Satellite Office Locations: CLOSED TO THE PUBLIC AT THIS TIME

Call the Baltimore Regional Office (800-446-4926, ext. 6450) to schedule an appointment at these locations:

Baltimore VA Medical Center, 10 North Greene St., Baltimore

Ft. Meade VA Community Outpatient Clinic, 2479 5th St., Ft. Meade

VA Loch Raven Community Living and Rehabilitation Center, 3901 The Alameda, Baltimore

Call the Bel Air Full Time Office (410-836-4900) to schedule an appointment at these locations:

Aberdeen Proving Ground, 4305 Susquehanna Ave., Aberdeen

Perry Point VA Medical Center, Perry Point

Call the Cumberland Full Time Office (301-759-5251/5252) to schedule an appointment at this location:

American Legion Home, 423 Memorial Drive, Oakland

Call the Easton Full Time Office (410-690-7181) to schedule an appointment at these locations:

County Office Building, 501 Court Ln., Room 101, Cambridge

Call the Rockville Full Time Office (240-567-5405) to schedule an appointment at these locations:

Silver Spring VET Center, 2900 Linden Lane, #100, Silver Spring

Call the Salisbury Full Time Office (410-713-3482) to schedule an appointment at these location:

Ocean Pines Library, 11107 Cathell Rd., Berlin

Snow Hill Library, 307 N. Washington St., Pocomoke

Please note: On outreach days, the corresponding full time service center is closed.

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