How To Apply For Benefits

​​​​The Maryland Department of Veterans & Military Families Service and Benefits Program provides assistance to men and women who served in the Uniformed Services of the United States, their dependents, and survivors in obtaining benefits from the U.S. Department of Veterans Affairs, Department of Defense, State of Maryland a​nd other programs for veterans and their families.

Before You Apply

If you already receive benefits, but just need to change your direct deposit information: The VA requires completion of an SF1199-A which can be found here.

It is recommended that you first speak to the VSO before you submit your online request.

​The VA Office of General Counsel maintains a list of VA-recognized organizations and VA-accredited individuals that are authorized to assist in the preparation, presentation, and prosecution of VA benefit claims at https://www.va.gov/ogc/apps/accreditation/index.asp.

How to Apply

Step 1: Make an appointment with a DVMF specialist

Find a DVMF Service Office near you (see below) and call that office directly to make an appointment. Service Program offices are open Monday-Friday, 8:00-4:00, by appointment only.

What to expect during this meeting? 

During the appointment with the specialist​, you can expect the following:

  • Military separation discharge document review
  • VA system review: Healthcare, Benefits, and Cemeteries
  • DVMF programs review: Charlotte Hall Veterans Home and Cemeteries
  • Disability compensation/pension claim submission (if discharge paperwork supports the cla​im)

Step 2: Submit your claim online​

Once your claim is submitted, you’ll get claim processing tracking, additional claim development (if needed), followed by a decision review and explanation of benefits.​

DVMF Service Program Offices

​​ County or Region Location and Hours​​Service Officer

Contact
Baltimore: Regional Office
*Starting October 3, 2025, all Veterans Service Organization offices at this location will operate remotely

31 Hopkins Plaza, Room 3020
Baltimore, MD 21201​
​​Phil Munley, Director

Gerry Taylor, Deputy Director

Stacy Travers, Chief, Veterans Appeals

Cardell Bass, Western Area Supervisor

Sharron Hall, Veterans Benefit Specialist II

Joeanne Johanson, Veterans Benefit Specialist II

Jeanie Paeng, Administrative Aide
800-446-4926, ext. 6450
800-446-4926, ext. 1 (office secretary)
410-230-4445 (fax)​
​Annapolis
Annapolis Motor Vehicle Administration Service Center​

​160 Harry S. Truman Parkway
Annapolis, MD 21401​

​Kiana Hinton, Veterans Benefits Specialist II
​410-573-4786 or 4787
Bel AirBel Air Service Center
Motor Vehicle Administration
501 W. Macphail Road
Bel Air, MD  21014
​Michael Cantrell, Veterans Benefits Specialist Advanced

Jermaine Wesley, Veterans Benefits Specialist II
410-638-6501 (benefits specialist)
410-638-638-6507 (office secretary)
410-683-6549 (fax)
Camp Springs
Harriet Hunter Building
6420 Allentown Road
Camp Springs, MD 20748
​Vanessa Roberts, Benefits Specialist II

Corey Bryant, Veterans Benefits Specialist II

Mikele Moses-El, Office Secretary III​
301-248-0463


Carroll County Veterans Services Program125 Stoner Avenue
Westminster, MD 21157
​ (Supported by, but not DVMF service office)
410-386-3800
(Call for information on hours)
Charlotte Hall29449 Charlotte Hall Rd., Bldg. 3, Room 105
Charlotte Hall, MD 20622
​Aaron Awkward, Veterans Benefits Specialist

Yvette Carey, Office Secretary III​
240-249-0474


CumberlandCumberland Motor Vehicle Administration Service Center
13300 Winchester Road, SW
Cumberland, MD 21502
​Aaron Clark, Veterans Benefits Specialist Advanced

301-729-4676


Easton
11 South Harrison Street
Easton, MD 21601
(physical address)

P.O. Box 1148
Easton, MD 21601
(mailing address)
​Ashley Lahm, Veterans Benefits Specialist II​
410-690-7181

Elkton
105 Chesapeake Blvd., Suite A
Elkton, MD 21921​
​James Wilkes, Veterans Benefits Specialist Advanced
667-225-6870
FrederickVeterans Service Center
1750 Monocacy Blvd
Frederick, MD 21701
​David Skisano, Veterans Benefits Specialist Advanced

​Patrice Saavedra, Veterans Benefits Specialist II​
240-651-8896


GaithersburgGaithersburg Motor Vehicle Administration Service Center
15 Metropolitan Grove Road
Gaithersburg, MD 20878
​Christina Williams, Veterans Benefits Specialist II​
301-987-8412
301-987-8413
301-987-8496 (fax)
Glen BurnieGlen Burnie Service Center, Building A, Ground Floor
Motor Vehicle Administration​
6601 Ritchie Highway
Glen Burnie, MD 21062
​Antione Strange, Veterans Benefits Specialist II

Jynell Proctor, Office Secretary III
410-424-3039
410-424-3047 (fax)
HagerstownMaryland Motor Vehicle Administration Service Center
18306 Col. Henry K. Douglas Drive
Hagerstown, MD 21740
​Andrea Jones, Veterans Benefits Specialist II
240-527-6894
240-527-6893 (fax)
LaurelHoward County Multi-Service Center
9900 Washington Blvd., Suite I
Laurel, MD 20723
​Katherine Perkins, Veterans Benefits Specialist II
410-313-0229
RosedaleVA Eastern Baltimore County
Community Based Outpatient Clinic
Franklin Square Professional Center
5235 King Avenue, Suite 200
Rosedale, MD 21237
​Debra Hynes, Veterans Benefits Specialist
410-804-6053
(Wednesday, 9am to 1pm, excluding federal holidays)
SalisburyMaryland Motor Vehicle Administration
Salisbury Branch
251 Tilghman Road
Salisbury, MD 21804
​Jodi Satterfield, Veterans Benefits Specialist II​
410-219-7256 
410-219-7257 (fax)​